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Service Status

Route Map

Access and Facilities

♿ Disabled Access

Three different types of vessels operate on our routes with varying accessibility.

• ♿ MV Swift - (marked with a green wheelchair icon on our timetables): our most accessible vessel - step-free access from pier to indoor/outdoor seating & accessible toilet
• ❌ 'Steamer' Tern & modern launches like Miss Cumbria/Miss Lakeland - are not recommended for customers with limited mobility

Please visit our Accessibility section for more information.

Wheelchair users are strongly advised to call us to confirm which vessel is operating on which service, particularly in poor weather conditions. As on rare occasions, the vessels operating each route can change.

🧑‍🦽 Carer goes free policy

If a disabled adult in your group needs a carer, then the carer travels free. For more information about this scheme and to see all the terms and conditions, please read our company policy for disabled passengers.

☕ On-Board Facilities

• MV Swift - ☕ 🍺🍷🥪Full bar with hot/cold drinks, draught beer/lager & sandwiches/snacks | 🚾Toilets including accessible toilet | 💺Indoor & outdoor seats
• Launches like Miss Cumbria/Miss Lakeland - ☕🍾 Bottle bar with hot/cold drinks/snacks | 🚾 Single toilets | 💺 Indoor & outdoor seats
  

🎫 Conditions of Carriage

Our services are provided in accordance with our Conditions of Carriage.

🚭 No Smoking Policy

For the safety and comfort of all passengers and crew, Windermere Lake Cruises Ltd operates a no smoking policy on-board its vessels, piers and shore premises. This includes electronic cigarettes.

🐶 Dogs

All well behaved dogs are welcome on board and travel for free.

🚲 Bikes

Bikes are welcome on board our larger vessels if space is available. Each bike will cost £1 per journey pier to pier payable on the day of travel.